Delete your InstaMore account

InstaMore account and associated-data deletion

Every InstaMore shopper, vendor owner, and vendor staff user may request deletion regardless of location. The fastest method is the in-app Delete account control in account/settings. If you cannot access the app, email [email protected] from the email associated with your account and use the subject "InstaMore account deletion request." Include only the email address or mobile number needed to locate the account; never send a password or one-time code.

Before you delete

• Cancel any active Apple App Store or Google Play subscription first. Deleting the app or account does not cancel store billing.
• On iOS, manage subscriptions at Apple subscription settings.
• On Android, manage subscriptions at Google Play subscription settings.
• Use or export any information you need before deletion. Loyalty access, available benefits, profile data, and account history may no longer be recoverable afterward.

What happens next

We may verify that you control the account before processing an external request. After verification, InstaMore deletes or irreversibly de-identifies account data not required for legitimate security, fraud-prevention, transaction-ledger, tax, accounting, dispute, or legal purposes. Any retained record is access restricted and kept only for the applicable retention purpose. Provider revocation or deletion work that cannot be completed immediately is queued and retried.

We will send a confirmation to an available verified contact when the request is accepted or completed. If you need help or cannot use the in-app control, contact [email protected] or the support form.